Shipping & Returns Policy
This shipping policy outlines our commitment to delivering your order safely and efficiently.
Return & Exchange Policy
Please make your purchase carefully because we accept returns only in case you have received a wrong item or a damaged item.
Eligibility for Returns & Exchanges:
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Timeframe: You must notify us within 7 days of receiving your order if you wish to return or exchange an item.
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Reason for Return/Exchange: The item must be returned due to being incorrect or damaged.
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Item Condition: The item must be returned in its original condition, unused, and with all original tags and packaging.
Return/Exchange Process:
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Contact Us: Please contact our customer support team at email or phone number to initiate the return/exchange process.
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Provide Details: Provide your order number, the item(s) you wish to return/exchange, and the reason for the return/exchange.
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Return Shipping: We will provide you with a prepaid return shipping label. Please securely package the item(s) and affix the label to the package.
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Shipping: Drop off the package at the designated shipping location.
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Inspection: Once we receive the returned item(s), we will inspect them to ensure they meet the eligibility criteria.
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Exchange/Refund: If the return is approved, we will process your exchange or refund within 1 business days.
Additional Notes:
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Shipping Costs: Return shipping costs will be covered by Snapycoin for eligible returns.
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Refunds: Refunds will be issued to the original payment method used for the purchase.
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Exchanges: If an exchange is requested, we will ship the replacement item(s) to you free of charge.
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Non-Returnable Items: Certain items may not be eligible for return, such as personalized items or items that have been used.
Please note: This policy is subject to change without prior notice. Please refer to this page for the most up-to-date information on our returns & exchange policy.