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             Store Policy            

Customer Care

1. Commitment to Customer Satisfaction

  • Snapycoin is dedicated to providing our customers with the highest level of service and support.

  • We strive to ensure all customer interactions are handled professionally, efficiently, and with a focus on resolving issues promptly and effectively.

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2. Communication Channels

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3. Response Times

  • We aim to respond to all inquiries within 24 hours during business hours.

  • For urgent matters, please clearly indicate the urgency in your communication.

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4. Customer Support Services

  • Order Inquiries: Order tracking, status updates, cancellations, modifications.

  • Product Information: Questions about product features, specifications, compatibility.

Privacy & Safety

Effective Date: 06-12-2024

This Privacy & Safety Policy outlines how Snapycoin collects, uses, discloses, and protects your personal information. By accessing or using our services, you agree to the terms of this policy.

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1. Information We Collect

  • Personal Information: We may collect personal information from you, such as your name, email address, phone number, shipping address, and billing information, when you place an order, create an account, contact us, or participate in promotions.  

  • Usage Data: We may collect information about how you use our services, such as your browsing history, purchase history, and interactions with our website or app.

  • Device Information: We may collect information about the device you use to access our services, such as your IP address, device type, operating system, and browser.  

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2. How We Use Your Information

  • To process and fulfill your orders: We use your information to process and fulfill your orders, including shipping and billing.  

  • To communicate with you: We may use your information to communicate with you about your orders, promotions, and customer service inquiries.

  • To improve our services: We use your information to improve our services, such as by analyzing your usage patterns and providing personalized recommendations.

  • To protect our business: We use your information to protect our business from fraud and other illegal activities.

  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

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3. How We Share Your Information

We may share your information with:

  • Third-party service providers: We may share your information with third-party service providers who assist us in providing our services, such as shipping carriers, payment processors, and marketing platforms.  

  • Business partners: We may share your information with our business partners for marketing purposes.

  • Law enforcement: We may disclose your information to law enforcement agencies in response to valid legal requests.

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4. Data Security

We take reasonable steps to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.  

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5. Your Rights

You may have the right to:

  • Access your personal information.

  • Correct any inaccuracies in your personal information.

  • Request the deletion of your personal information.  

  • Restrict the processing of your personal information.

  • Object to the processing of your personal information.

  • Withdraw your consent to the processing of your personal information.  

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6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.  

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7. Changes to this Policy

We may update this Privacy & Safety Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.  

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8. Contact Us

If you have any questions about this Privacy & Safety Policy, please contact us at Snapcoin@gmail.com or Whatsapp us at: 9914337896.  

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Disclaimer:

This is a sample Privacy & Safety Policy and may not be suitable for all businesses. It is recommended that you consult with an attorney to ensure that your Privacy & Safety Policy complies with all applicable laws and regulations.

Important Notes:

  • Replace bracketed information with your specific details (e.g., contact information, effective date).

  • Review and customize this policy to accurately reflect your data collection, usage, and sharing practices.

  • Consider adding specific sections for California residents (if applicable) under the California Consumer Privacy Act (CCPA).

  • Ensure your website clearly displays links to this policy and your Terms of Service.

  • Regularly review and update this policy to reflect changes in your business practices and applicable laws.

By implementing a robust and transparent Privacy & Safety Policy, you can build trust with your customers and protect your business from legal and reputational risks.

Disclaimer: This information is for general guidance only and does not constitute legal or professional advice. It is essential to consult with legal and privacy experts to ensure compliance with specific laws and regulations in your jurisdiction.

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